Returns & Exchanges
At Kelpi Custom Moto, we want to ensure your gear fits as perfectly as your ride, which is why we offer a 30-day return policy on all unworn apparel and accessories. If your order isn't quite right, we are committed to providing a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is clean and free of any signs of wear.
Ship It Back
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team receives and inspects your return, we will process your refund or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing